Support

Help with your Musink account, posting and keeping the community safe. Can't find an answer? Write to us and we'll reply, usually within 48 hours.

Last updated 27 September 2026

Getting started

Pick three artists you love and your Home fills with what people say about them.

Report or block

Tap the … menu on any post or comment. Reports are handled within 24 hours.

Write to us

Questions, bugs or account problems: support@astrall.app.

01

Getting started

Sign in with Apple, Google or your email. If you sign up with email, open the confirmation link we send you, then log in.

Pick at least three artists during setup: your Home shows what people are saying about them. Follow people from their profile to see their threads too.

02

Posting

Tap + to start a thread and attach a song, album or artist. Reply with comments, like the takes you agree with and repost them to your profile. You can delete your own posts and comments from their … menu.

03

Reporting and blocking

Every post and comment has a … menu with Report and Block. Blocking hides that person's content from you right away. We review every report within 24 hours and remove content or close accounts that break the community rules.

To unblock someone, or to report something urgent, write to support@astrall.app.

04

Your account

Change your name, @handle or photo: edit your profile from the Profile tab, and change your @handle in Settings.

Change your password: Settings > Change password. Forgot it? Write to support@astrall.app from the address you signed up with and we will send you a reset link.

Delete your account: Settings > Delete account. Your profile, posts, comments, likes and follows are deleted and this can't be undone.

05

Notifications

Musink notifies you about likes, comments, reposts and new followers. You can turn notifications on or off in the iPhone Settings app > Notifications > Musink.

06

Music information

Artist, album and track details and artwork come from Spotify. If something looks wrong, it is usually fixed on Spotify's side within a few days.

Still need help?

For anything else, or to report a user or content, write to support@astrall.app.

Get in touch